Skip to content

Cart

Your cart is empty

Continue shopping

contact us

WhatsApp / Call

Chat or call us anytime

+971564540573

Email

We reply as fast as possible

support@monviso.com
Send Email

Visit us

Warehouse pickup / visits by appointment

7b Warehouse path - Ras Al Khor Industrial Area 1 - Dubai
View on Map
Contact Us

We'd love to hear from you

Have questions? Fill in this form and we'll get back to you as soon as possible.

Need help?

Frequently asked questions

Find answers to common questions below.

Process FAQs

How does Subscribe & Save work?

Subscribe & Save lets you automate your hydration. Simply choose your products, select your delivery frequency (every 7, 14, 30, or 60 days), and we'll deliver fresh MonViso water to your door on schedule. You'll enjoy exclusive savings on every delivery, and your payment is processed automatically before each shipment. No commitments, no contracts. Just pure convenience.

How long does delivery take?

We offer next day delivery across the UAE. Orders placed before 12pm are delivered within 24 hours, or 48 hours maximum during peak periods. Subscription orders are scheduled based on your chosen frequency, and you'll receive a notification before each delivery. Free delivery is available on all orders.

Can I pause or skip a delivery?

Absolutely. Life happens, and we make it easy to adjust. You can pause your subscription, skip your next delivery, or change your frequency at any time through your account. Going on holiday? Simply activate pause mode and resume whenever you're ready. No fees, no questions.

Product FAQs

How much water should I be drinking each week?

The recommended intake for adults is 2 to 3 litres per day, or around 15 to 20 litres per week. Active individuals and those living in hot climates often need more. Not sure how much to order? Start with our 30-day subscription and adjust based on your household's needs.

What makes MonViso water different from other brands?

MonViso originates from Europe's highest natural spring at 2,042 metres in the Italian Alps. Our water is naturally filtered through ancient alpine rock, bottled directly at the source, and never treated or altered. With one of the lowest sodium levels in the world (only 0.33 mg/L) and minimal mineralisation, MonViso offers a clean, light taste that's suitable for everyone, from infants to athletes.

Is MonViso safe for babies and infant formula?

Yes. MonViso has been officially recognised by the Italian Ministry of Health as suitable for preparing infant food and formula. Its ultra-low sodium content, absence of chemical and biological contaminants, and minimal mineralisation make it one of the safest choices for your little ones.

What packaging options are available?

MonViso is available in multiple formats to suit your lifestyle. Our PET bottles come in 0.33L, 0.5L, 1.0L, and 1.5L sizes, in both still and sparkling. For a more refined experience, our glass bottles are available in 0.375L and 0.75L, perfect for dining and special occasions. We also offer Gable Top cartons and our premium Canvas by MonViso line for those seeking something distinctive.

PP-DEBUG: Current path: /pages/contact-us